Upcoming dates:
User Support
Details of the end user support available with evince
Further Information
User Support
Opportunity Links is renowed for the quality and personal level of the support it supplies to its users and with evince this is no different.
The following are the different elements that will make up the user support available for evince:
Phone/Email Support
- Problem investigation
- Minor text changes to the website which do not require design changes
Online Support
- Online training videos with voice overs, explaining key areas of functionality
- FAQs section on the evince website offering advice and work-arounds
- Facility to submit change requests
- Forum for CISs to provide peer-to-peer support
Chargeable Services
- Query and report writing
- Data tasks
- Data migrations
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Related Downloads
evince SLA (DOC 581.5 KB) Download time approx. 3m 50s at 28 Kbps Download time approx. 1m 25s at 56 Kbps Download time approx. 1m 37s at 128 Kbps Download time approx. 0m 9s at 512 Kbps
